Cresta transforms every sales agent into an expert by using AI to learn, organize, and distribute expertise via real-time suggestions and coachingRequest Demo
Cresta Suggestions and Coaching helps agents respond in the optimal way at each turn in a conversation leading to an average 30% increase in conversion.
High utilization of Cresta suggestions decreases average handle time and allows for more concurrency helping teams achieve up to 25% more conversations on average.
On their first day, new agents are already leveraging the expertise of the entire team thanks to Cresta resulting in ramp up times taking on average 66% less time than agents without Cresta.
“[Cresta] increased [sales] effectiveness by 54% and [sales agents] were able to serve twice as many customers”
“[Cresta went] to work alongside human colleagues… essentially packag[ing] the skills of the company’s best salespeople and bequeath[ing] them to the entire team – a process that [is] potentially revolutionary”