Keys for Creating Understandable AI Product Experiences

AI-powered products are more prevalent than ever before: automatically organizing your pho...

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How Predefined Content Limits Your Chat Team's Potential

The downsides of using predefined content for chat and what leading teams are doing instea...

Software that learns by demonstration

Think about a time when you taught someone something difficult. Did you just tell them wha...

Experts on Day One

Becoming an expert is difficult. We spent years in our PhD programs sitting in classrooms...