Solutions
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USE CASES
Sales
Discover and reinforce behaviors that accelerate revenue growth
Customer Care
Deliver brand-defining CX at a lower cost per contact
Retention
Transform churn risks into lifelong promoters
Collections
Accelerate collections while minimizing compliance risk
INDUSTRIES
Airlines
Automotive
Finance
Insurance
Retail
Telecommunications
Travel & Hospitality
3 key considerations for successfully deploying AI for customer care
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Products
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PLATFORM
AI Platform
Cresta is the enterprise-grade Gen AI platform built for the contact center and trained on your data.
Responsible AI
PRODUCTS
Conversation
Intelligence
Discover and reinforce the true drivers of contact center performance.
Cresta Insights
Cresta Coach
Cresta Quality Management
Agent Assist
Harness real-time generative AI to empower agents with unmatched precision and impactful guidance.
Knowledge Assist
Auto-Summarization
Virtual Agent
Discover conversation reasons and behaviors, and automate them with LLMs.
Customers
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Customer Stories
Learn how Cresta is delivering lasting value for our customers.
Oportun
Brinks Home
Vivint
Cox Communications
Holiday Inn
A Top Telecom
A Major Bank
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How Oportun transformed QM and reduced workload by 50% with Cresta
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Resources Library
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LLMs and Enterprise
Conversation
Intelligence Tour
GenAI for the contact center - see it in action
UPCOMING WEBINAR
Company
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About Cresta
Careers
Trust
Customers
Partners
Cresta wins the 2024 Business Intelligence Group AI Excellence Award
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